ETA: Terms, Conditions and Refunds
En utilisant le site web eta-official et les pages de ce "site", vous vous engagez à respecter les conditions générales suivantes, appelées "nos conditions", et vous vous engagez à respecter les lois et les règlements applicables. Les références à "vous" ou "vous-même" désignent chaque personne qui remplit une demande, qu'il s'agisse de la personne en question ou d'une autre personne agissant en son nom, désignée sous le nom de "demandeur". Les références à "nous" et "notre" se rapportent à eta-official.
ABOUT OUR ETA SERVICES:
Notre service est un fournisseur de services de demande en ligne utilisé pour faciliter la procédure d'autorisation de voyage, afin que les citoyens étrangers puissent voyager au Royaume-Uni n'est pas appelé ETA VISA. Nos agents vous aident à obtenir votre autorisation de voyage auprès du gouvernement britannique, que nous vous aidons à obtenir par la suite. Nos services comprennent : un examen adéquat de toutes vos réponses, la traduction des informations, l'aide pour compléter la demande et la révision des documents pour compléter les informations fournies et corriger les erreurs d'orthographe et de grammaire. En outre, nous vous contacterons dans certains cas pour obtenir plus d'informations afin de procéder à la demande officielle. Nous ne fournissons aucun conseil juridique et ne sommes pas affiliés à un fonctionnaire ou à un avocat. Si vous pensez avoir besoin d'une assistance juridique, n'hésitez pas à contacter un avocat agréé.
After completing the application form that we make available on our website, your request for a travel authorization document will be sent instantly. Your ETA for UK application is subject to approval by the United Kingdom government. In many cases, your ETA application will be processed and granted in a matter of minutes. However, if any detail has been entered incorrectly or if some fields are incomplete, your request may be delayed.
ETA UK travel authorizations are usually valid for two years, or until your passport expires, whichever comes first. You can travel to the United Kingdom several times within the validity period without having to request another ETA document.
Avant de procéder au paiement, vous aurez l’occasion de revoir tous les détails afin d’y apporter des modifications si nécessaire. Si vous avez commis une erreur, il est important de la corriger avant de continuer. Une fois que vous avez confirmé les détails, il vous sera demandé d’entrer les détails de votre carte de crédit pour notre service.
The information provided on our website is based on information available to the public by the UK government. However, we have designed our website so that our customers have easy access to relevant information and can fill out an application that is in their native language and is easy to use. Users rely on the information provided on this website at their own risk. However, if you find an error on our website, we encourage you to notify our Customer Service Department. We have done everything possible to provide the latest and most up-to-date information. We review government policies and procedures on a regular basis.
LE COÛT DE NOTRE SERVICE:
The price of our services is 45 Pounds for each request. This includes our service fee, along with the fees applied by the government for request processing.
Delivery and Refund Policy
Payment and Processing
Payment for our services is processed in real time. Once your payment has been successfully received, a confirmation email will be sent to the email address provided in your application. From that moment, your request is assigned to one of our specialists, who immediately begins the review and correction process.
Confirmation of your travel authorization to the United Kingdom is generally provided within 24 hours. A copy of the approved electronic authorization will be sent to the email address you used for your ETA application.
Refund Policy
- 1-business-day window (only if NOT processed): You may request a refund within one (1) business day of purchase only if your application has not yet been processed and no “Pending” email has been sent.
- No refunds after “Pending” email: Once a “Pending” notification has been issued, it means your application has already been reviewed and submitted for authorization, and therefore no refund can be made.
- Automatic refund on rejection: If your application is rejected by the UK Home Office (UKVI), a full refund is automatic. No separate request is necessary.
To request a refund (when eligible), email info@eta-official.com and include your full name, the email address used in your application, and your purchase date. We respond to all refund emails within 24 hours.
Approved refunds are returned to the same payment method used for purchase and typically appear on your statement within 2–5 business days. It is not necessary to contact your bank or credit card provider; we will confirm your refund via email within 24 hours.
Disclaimer and Terms of Service
We provide assistance to foreign travelers who require the necessary documentation for entry into the United Kingdom. Our service fee amounts to £45, which is approximately equivalent to €51 depending on the current exchange rate of your credit card. This fee covers all government filing fees along with service charges to support you throughout the process.
It is important to note that Eta-official is a privately owned company and is not affiliated with any government agency. You may utilize our services, or you may visit www
UTILISATION DU SITE INTERNET:
I hereby agree to limit my use of Eta-official website and related services for personal use only. I agree to not download, modify or use any part or service related to our website for any purpose, including for resale or commercial use. We are a private website maintained by a private company.
AFFILIATED PROGRAMS ETA FOR UK:
All content included in this website, whether text, graphics, logos, icons, images, data and software compilations, is owned by Eta-official or its content writers, and is protected by the international laws of copyright and registered trademarks. The compilation of all this website content is the exclusive property of Eta-official and is protected by the laws that apply in the countries in which we operate. All software used on this website is the property of Eta-official.com or its software suppliers, and is protected by local and international copyright laws.We do not offer any affiliate programs at this time.Website and logo design license.
- Legal Notice-We are not affiliated with the UK government. We are a private closely-held corporation. Email: info@eta-official.com
DIVERS:
Nous nous réservons le droit de mettre à jour régulièrement ces conditions et le contenu du site Web. Ces modifications entreront en vigueur immédiatement. Si vous décidez de consulter à nouveau ce site, il est de votre devoir de vérifier toutes les modifications apportées aux présentes conditions. Chaque fois que vous accédez à ce site Web, vous acceptez expressément d’être lié et respecter de ces conditions.
Une vue d'ensemble de la Loi sur la confidentialité est disponible sur le site Web suivant : http://www.usdoj.gov/opcl/1974privacyact-overview.htm
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